Needs...
"Everybody has the same needs. The conflicts are caused by the way that we choose to meet that needs" .. after the class that I have first started to think about this sentence, I realized that some of my negative communication experiences should have been managed better. I decided to think in accordance with this approach. It worked:) I have a better relation with one of my collegues. Because I realized that he didn't act opposite to me, he just try to meet one of his need. Then, I realized it was something situational, not personal...
